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SOLVED

Error when publishing a Landing page that was previously LIVE

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Level 2

We have an unsubscribe page that was LIVE, but somehow it now says draft. The page is still, accessible on the internet but when we try to republish the page we get this error, and it does not let us Publish.

"Landing page publication failed. Duplicate subscription lists 'VikingInterestedSubscribers,VikingTVSubscribers,VikingOceanCruisesSubscribers,VikingExpeditionCruisesSubscribers,VikingRiverCruisesSubscribers' present in the primary page 'Primary page' are not allowed. Please update the primary page to remove duplicates and try again."



Any information would be helpful, thank you.

1 Accepted Solution

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Correct answer by
Community Advisor

@GeorgeVi2 If you selected the same subscription list for more than one check box field you will get this error. You can have one subscription list associated with one checkbox field. Update the checkbox field that contains a duplicate subscription list with a different subscription list then it should work.

Thanks, Sathees

View solution in original post

3 Replies

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Community Advisor

Hi @GeorgeVi2 ,
From the error, it looks like there might be duplicate subscription lists on the primary page. Could you please check if that is the case and share with us a screenshot if possible? Also, please confirm if there are multiple forms on the page.

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Correct answer by
Community Advisor

@GeorgeVi2 If you selected the same subscription list for more than one check box field you will get this error. You can have one subscription list associated with one checkbox field. Update the checkbox field that contains a duplicate subscription list with a different subscription list then it should work.

Thanks, Sathees

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Administrator

Hi @GeorgeVi2,

Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
Thanks!



Sukrity Wadhwa