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SOLVED

Email Personalisation

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Level 2

Can we send email to the recipients who do not have AEP Profiles but their data is stored in a csv file? Is there a way that we can extract data from that csv file and send emails? Note: There is a Healthcare/Security shield in the sandbox.

1 Accepted Solution

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Correct answer by
Community Advisor

@NeeharikaSh You can't do that. At a minimum, you need to have a profile to send the emails. Currently, audience creation allows to importing data using csv but it's not available if Healthcare shield is enabled.

SatheeskannaK_0-1711157425703.png

 

Thanks, Sathees

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1 Reply

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Correct answer by
Community Advisor

@NeeharikaSh You can't do that. At a minimum, you need to have a profile to send the emails. Currently, audience creation allows to importing data using csv but it's not available if Healthcare shield is enabled.

SatheeskannaK_0-1711157425703.png

 

Thanks, Sathees