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SOLVED

Custom Action to send email at the end of a journey with a third party system

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Level 3

Hi, 

 

is it possible to create a custom action (a POST request to trigger a service that sends email via SMTP) that can then use a email template created in Adobe Journey Optimizer? 

 

For example, sending in the body of the request the email template itself?

 

It sounds complex actually.

 

Thanks

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1 Accepted Solution

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Correct answer by
Community Advisor

@Nick_2024 As of now AJO allows to access the content templates via REST API. It's not possible to include the email template itself in the custom action.

Thanks, Sathees

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4 Replies

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Correct answer by
Community Advisor

@Nick_2024 As of now AJO allows to access the content templates via REST API. It's not possible to include the email template itself in the custom action.

Thanks, Sathees

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Level 3

Thanks SatheeskannaK.

it seems useful to our case

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Level 3

Are there specific permissions to retrieve this content via API? i can edit the templates in aep interface but with the api i have this error: 

  "title": "You do not have permission to manage content or access this template. Please contact your administrator to update your permissions.",