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Adobe Journey Optimizer - B2B Edition (coming soon) combines a first-ever buying group focus with industry-leading decisioning and automation to personalize engagement for each buying group member across channels.
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Channel Configuration in AJO

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Hi

 

Is there email delivery engine in AJO? Can we send emails or any other channel via AJO? 

Do we need to have integration with ACC or any 3rd party for email delivery send or communicate with other channels like sms, push, whatsapp?

1 Accepted Solution

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Correct answer by
Community Advisor

Hello @PV17 

Yes, you can send emails from AJO itself without any integration to an external platform.

 

Some channels like Whatsapp are not supported out of the box. But you can create an Action to send out messages via 3rd Party platform.

More information is available here: About actions | Adobe Journey Optimizer


     Manoj
     Find me on LinkedIn

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1 Reply

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Correct answer by
Community Advisor

Hello @PV17 

Yes, you can send emails from AJO itself without any integration to an external platform.

 

Some channels like Whatsapp are not supported out of the box. But you can create an Action to send out messages via 3rd Party platform.

More information is available here: About actions | Adobe Journey Optimizer


     Manoj
     Find me on LinkedIn