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April 7, 2022
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Channel Configuration in AJO

  • April 7, 2022
  • 1 reply
  • 1932 views

Hi

 

Is there email delivery engine in AJO? Can we send emails or any other channel via AJO? 

Do we need to have integration with ACC or any 3rd party for email delivery send or communicate with other channels like sms, push, whatsapp?

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Best answer by Manoj_Kumar

Hello @pv17 

Yes, you can send emails from AJO itself without any integration to an external platform.

 

Some channels like Whatsapp are not supported out of the box. But you can create an Action to send out messages via 3rd Party platform.

More information is available here: About actions | Adobe Journey Optimizer

1 reply

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
April 19, 2022

Hello @pv17 

Yes, you can send emails from AJO itself without any integration to an external platform.

 

Some channels like Whatsapp are not supported out of the box. But you can create an Action to send out messages via 3rd Party platform.

More information is available here: About actions | Adobe Journey Optimizer

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