Expand my Community achievements bar.

Never miss an update of the Adobe Journey Optimizer Community Lens! Subscribe now to get the latest updates, insights, and highlights delivered straight to your inbox every time a new edition drops.
SOLVED

AJO Quiet Hours

Avatar

Level 2

Hi all,

 

I’m trying to use the Quiet Hours feature in AJO. According to the documentation, there should be a “Rule Type” dropdown where Quiet Hours can be selected, but I don’t see this option in my sandbox.

 

trojanHorse12_1-1765828825886.png

 

Is there a reason why this option is not available?

 

This is the link to the documentation: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/conflict-prioritization/capping-r...

 

Thanks

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi @trojanHorse12 

 

Quiet hours rules are currently only available for a set of organizations (Limited Availability). They will be progressively available to all customers in future releases.

 

Thanks,

David



David Kangni

View solution in original post

3 Replies

Avatar

Correct answer by
Community Advisor

Hi @trojanHorse12 

 

Quiet hours rules are currently only available for a set of organizations (Limited Availability). They will be progressively available to all customers in future releases.

 

Thanks,

David



David Kangni

Avatar

Level 2

Thanks @DavidKangni . Do you know of an alternative to using this quiet hours feature?

Avatar

Community Advisor

@trojanHorse12

Reach out to your Adobe rep to find out about getting early access to this feature.

Thanks, Sathees