Activities limit in AJO

[UshaRa3]

Hi ,

We have a huge where we will have around 100 activities . But i am concerned about performance of the journey. Can any one please let me know that what and all performance issues we have if we have such a big journey apart from troubleshooting and readability issue.

Also please let me know is there any possibility to split the journey .Thought of jump activity but as per the documentation we can't use jump if we have read audience.

Please let us know your thoughts.

Thanks 

Usha

[Mayank_Gandhi]

@UshaRa3 yes, there can be issues related to performance thus from product the initial limit is 50. It may result in Slower canvas editor UI (lag, slow drag-and-drop), Tracking, and orchestration across such a large state space is non-trivial and even troubleshooting might get challenging.

You cannot jump to a journey that starts with an Audience Qualification event or Read Audience.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journe...

[Jyoti_Yadav]

Hi @UshaRa3 ,

Creating a journey with 100 activities is not possible, as the maximum number of activities allowed in a journey is limited to 50. If you attempt to create a journey with more than this limit, you will encounter issues that prevent the journey from being published.

To manage complex journeys effectively, you can use jump activities to split the journey into multiple journeys. However, it is important to note that if you are using a Read Audience activity, you cannot have another event or activity in the same journey. Therefore, if your journey starts with a Read Audience activity, you will need to ensure that the jump activity is configured correctly and adheres to the guidelines regarding audience qualification.

If you need to create a more complex journey, consider breaking it down into smaller, manageable journeys and using jump activities to connect them while ensuring compliance with the activity limitations.

Thanks,

Jyoti

[Mayank_Gandhi]

@Jyoti_Yadav  it is possible to have >50 activities. It's done for a few exceptional cases.

[UshaRa3]

yes it's possible to have up to 100 activities

[DavidKangni · Accepted solution]

Hi @UshaRa3 ,

You may have performance and data volume depending on your licensing. As example, if you have 1M records entering your journey, it a potential 100M records inserted in the Journey Step Events table. See the screenshot below, the gap between this events table and other tables.

I will suggest to review your journey and optimize some activities (e.g if you are checking the optin before every step add them as an exit criteria, some exclusion can be done at audience level, etc)

Thanks,

David