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SOLVED

Action update profile

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Level 1

If you want to update a field from a journey using the Update profile action, when choosing the value by which it will be updated, it is only possible to choose from the ProfileFieldGroup field group. How could another field be used if it does not belong to that group of fields? department example

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @Grennys,

 

As long as you have the field or field group added to the underlying schema that uses the department field should allow you to update using the update profile activity.

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1 Reply

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Correct answer by
Community Advisor

Hi @Grennys,

 

As long as you have the field or field group added to the underlying schema that uses the department field should allow you to update using the update profile activity.