Expand my Community achievements bar.

Join Adobe Journey Optimizer product experts for a live Ask Me Anything on October 15th at 8 AM PT about Expanding Your Mobile Reach with RCS & WhatsApp in AJO!

Deduplication Logic in Batch Deliveries

Avatar

Employee

3/19/25

This is a suggestion from the Summit Technical Support Booth, on behalf of Questrade.

 

Batch deliveries should have a final deduplication step similarly to what is done in Campaign to safeguard profiles from receiving more than one email. 

 

Questrade is using a non-stitch merge policy which is resulting in multiple emails to the same address, due to multiple profiles with the same email address. 

 

Caleb Hill AJO T3 Americas

 

1 Comment