Adobe Journey Optimizer

When we try to send emails from AJO we get this alert. Saying that the opt-out link is missing in the body.But his is not entirely true. The link is there, but is placed inside a fragment. To us it seems like AJO is not able to see this link when it is inside a fragment, and then returns a alert. We...

Today we can see if the templates are organized or not when viewing the root folder or "view all" feature. But if we "fast and easy" want to check if the templates is organized in thee right folder, we need to check all folders and see what is inside. A typical use case is when you need to reorganiz...

We are facing a issue where many of the stakeholders that is doing proofing of emails is not an AJO user, and can therefor not use the build in features for this. The workaround is hard and time consuming, like taking screenshots and distribute those around in the organization or creating a own Jour...

In bigger organizations with many users that uses AJO if can be difficult to make all use a common naming convention to structure the content created in AJO, like audiences, Journeys and offers. Even if we have the folder possibilities it is a good thing to have a good naming convention when searchi...

Description - possibility of saving tags or attributes for each node in a journeyWhy is this feature important to you - for better analysis in CJAHow would you like the feature to work - choosing characteristics when creating or changing a journey campaign in AJOCurrent Behaviour - it is only possib...

In AJO we have this advanced content locker when we work with email templates. But we experience an weakness in how we can work with this. And that is when our email templates is created by fragments. You can lock and basically control most of the content in a pre defined template. But that is only ...

We have experienced that expressions with audience names in the expression is not updating if the audience is changing name. This causes the expression to fail. since the audience "is no longer there". This causes problems for the users of the platform and the customers receiving communication. In b...

When you work in the Journey builder creating a new Journey, or want to do changes in an older one, the change you find necessary to do often is actually in an Audience used in the Journey. In other cases you need to check an Audience you have used. Today you need to go out of the Journey builder an...

Description -I would like to more easily keep track on day-to-day changes in number of qualified profiles for batch audiences. Why is this feature important to you -AJO end users often change audience criteria and want to follow-up on the effect of that change when it comes to difference in audience...

Description -Whenever an offer with status "Approved" has passed its offer end date, the offer is no longer available to customers but it still keeps the status "Approved". This can cause confusing for the AJO user since it's not clear whether the offer is available to customers or not. Why is this ...