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Ability to schedule Read Audience based Journey Schedule on different or irregular dates?

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Level 3

7/29/24

It would be a great feature in journey design, if read audience based journeys can be scheduled at different dates. Basically schedule follows a irregular pattern. Journey could be triggered on 11th of Jan, 17th of Feb, 25th of Mar, 15th of Apr and so on.

 

We understand one can use business events to trigger the journeys at different dates OR use a time condition journey. But it will be a cool feature to configure different dates in the journey.

4 Comments

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Employee Advisor

4/17/25

@ShashiCh - If it is date specific, suggest creating scheduled Campaign actions. We are also introducing additional recurrance options for Campaigns soon!

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Administrator

4/23/25

Hi @ShashiCh,

Was @Ivan_Mironchuk's suggestion helpful for your use case or do you still want to clarify further and go ahead with logging this as a feature request? Please let us know.

Thanks!

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Level 3

4/23/25

@Ivan_Mironchuk @Sukrity_Wadhwa 

 

Thanks for the response.

 

@Ivan_Mironchuk - Journeys (instead of campaigns) are best suited with complex requirements where we need to use update profile, custom actions and list continues. If product can offer adding a different schedules to the journey execution like the way it is supported in the Data Distiller Queries execution as of today, it will help many customers out there.

 

Nearest option was triggering the batch journeys based on business events. But product is built in a way to be marketer friendly so its ideal to have this feature on the interaction UI than using any API's or workarounds.