Keeping the email content when changing template/design on your emails | Community
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Selliers
Level 4
November 19, 2025
Declined

Keeping the email content when changing template/design on your emails

  • November 19, 2025
  • 2 replies
  • 40 views

In our daily work we are facing a challenge when it comes to maintaince of email templates build from fragments. We are using different pre-defined templates that is built from fragments. And the fragments again contains just dummy images and lorum ipsum texts. The users changes the content in the fragments when they create there Journeys with there emails. The issue we are facing is when a content designer wants to change the template that is in use in an running Journey – there will be a problem. The content designer could have ordered a total new template, with a new look that he wants to use (a new framwork) or simply just want to change to another existing template (could be seasonal variations in the design). When you use the “change design” feature in the email, and changes to another template – you use all your created content in that email you are changing design too. It should have been possible to keep your content when you change the underlaying template.

Maybe it could be solved buy having a export content feature, that takes all HTML code from the “Drag and Drop” container, and make this possible to import into the new template you have selected. The code is there, it is just to move it into the new selected template -and store it. That could have been an option when changing the design – move the content true or false, when you make your change.

With an option like that it would be much easier to play around with templates and make changes seamless without any boundaries or risking loosing your created content by mistake.

2 replies

Sukrity_Wadhwa
Community Manager
Community Manager
February 18, 2026

Thank you, ​@Selliers, for taking the time to document this use case so thoroughly. We shared the request with our Product team for evaluation and after their review, this is what they had to say - the ability to switch the underlying email template while automatically preserving authored Drag & Drop content,  is not currently planned for development.

For teams looking to modify the visual look and feel of emails without rebuilding content, the recommended approach today is to use Themes, which allow updates to styling elements such as colors and layout. If Themes are not enabled in your environment, please reach out to your Solution Provider or Adobe contact for guidance.

We understand that this does not fully address the workflow described, particularly when changing to an entirely new template framework. We truly appreciate the detailed context provided, as it helps inform ongoing discussions around template flexibility and content reuse.

Thank you again for contributing this idea and for sharing your experience with the community.

Sukrity Wadhwa
Sukrity_Wadhwa
Community Manager
Community Manager
February 18, 2026
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Sukrity Wadhwa