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AJO Business Practitioner Professional Course and Exam Prep Q&A

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Employee

Adobe Journey Optimizer Business Practitioner Professional free online training with exam preparation. Have a question about the AJO Foundations course, AJO Business Practitioner Professional course, or the Certified Professional exam prep guide listed on the certification information page

Reply to this thread and a learning support specialist will respond to you. 
 
We follow the Adobe Experience League Community Forum Guidelines in this discussion thread. If the response resolves your question, consider giving a Like to the learning specialist who replied. We appreciate the kudos! Questions outside the scope of the online courses and exam preparation guide will be directed to the main community forum page. 

8 Replies

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Level 2

Hi There,

 

Recently there is change in adobe certification portal .  now with the new portal i am not able to schedule for my AJO exam. Not seeing any proper document/link to follow. 

Home --> Certification Catalog --> AD0-E606 Adobe Journey Optimizer Developer Expert


with the above navigation  , it is re directing to the following link ,  but there is no option to use my voucher and schedule for my exam. 

https://certification.adobe.com/courses/199

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Employee Advisor

@sinrajNa1 Do you not see this in the portal?

Link I have when logged in is https://certification.adobe.com/certification/journey-optimizer-developer-expert?tab=certificate5 (path is Home Certification > Home > Certification Catalog > Adobe Journey Optimizer Developer Expert)

 

Screenshot 2024-10-24 at 09.38.36.png

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Level 2

AJO certification_1.pngAJO certification_2.pngAJO certification_3.png

 

When i use the link which you have shared , I can only able to navigate the above screen . But it is not giving me any option to use my voucher and schedule my exam.

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Level 2

@Tof_Jossic  , Please see my response above. Seems like something is missing in the portal which is not showing any option to use my company voucher and schedule for my exam.

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Employee Advisor

@sinrajNa1 Have you tried getting in touch with the Support team? See  https://certification.adobe.com/contactus?sourcetype=course&sourceref=199 

I'll also ask internally but the above form is probably the first step here.

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Level 2

@Tof_Jossic  , Yes . yesterday itself i have posted a message to the support team. 

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Level 2

yesterday 24th Oct , I have converted my IBM voucher in to xvoucher . But when i try to schedule exam in adobe site it is not showing option to schedule my exam. Please review and revert.

https://certification.adobe.com/courses/199AJO_certification_schedule.png

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Level 3

Hello @sinrajNa1,

I'm a fellow learner focused on Adobe DX course-related questions here.

Thank you for bringing this issue to our attention. I see that you’ve already contacted the support team.

Let’s wait for the author to review any potential errors affecting your ability to schedule the certification exam.

They will reach out to you as soon as possible if any issues are identified.

Let me know if I’ve addressed your query. Happy to help further.

Best regards,
Jonathan Azariah
Adobe DX Professional, Learning Specialist

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