Can Audience Manager be setup as a subscriber to a Customer Attributes file

[aaronj39712229]

Hi there, there is no mention of Audience Manager on this page (https://marketing.adobe.com/resources/help/en_US/mcloud/subscription.html) regarding setup as a subscriber to a Customer Attributes file.

Does this mean you can't create Audience Manager segments based off attributes uploaded via the Customer Attributes functionality?

[jantzen_b]

Hi,

I believe most Audience Manager customers upload offline CRM data directly within the Audience Manager interface rather than using Customer Attributes. I don't believe there is an option to subscribe to Customer Attributes within the Customer Attributes interface by design. 

I'm going to see if I can get one of my Audience Manager colleges to give his input here as well. Stay tuned....

Thanks,
Jantzen

[jantzen_b · Accepted solution]

Hi,

My previous answer was correct. AAM can not subscribe to Customer Attributes. 

You are able to onboard data into AAM directly but the process is a bit different. You may want to engage with the AAM support team for a detailed explanation. The documentation around this can be found here.

Cheers,
Jantzen

[aaronj39712229]

Ok thanks for confirming Jantzen - I'll investigate the direct to AAM upload options.