Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Error 400051 : "No match in backends for the given tenant id", when attempting to create a service via Campaign API

Avatar

Level 1

I'm trying to create a test service, using the example request in the docs here: https://docs.adobe.com/content/help/en/campaign-standard/using/working-with-apis/managing-services-a...

 

Using postman, I'm sending a post to (changed the org ids etc.): 


https://mc.adobe.io/1234567890ABCDEF@AdobeOrg/campaign/profileAndServices/service/

with a json body: 

 

{
"label": "Test Service",
"messageType": "email",
"name": "test_service",
"start": "2020-07-28"
}

 

 

I've got the right headers of the authorization and x-api-key etc. 

 

However, I'm getting back a 400 error: 

 

{"error_code":"400051","message":"No match in backends for the given tenant id."}

 

What does that mean? How can I approach this? 


1 Accepted Solution

Avatar

Correct answer by
Level 2

org ID would be your ACS url that you use to access and login to the application.

 

E.g. https://ABC.campaign.adobe.com/ 
https://ABC-mkt-stage1.campaign.adobe.com/

 

The values of ABC must be provided in place of Org ID in post request.

 

You org ID would be:- 

 

https://mc.adobe.io/ABC/campaign/profileAndServices/service/

 

Thanks

Rakhu Singh

2 Replies

Avatar

Correct answer by
Level 2

org ID would be your ACS url that you use to access and login to the application.

 

E.g. https://ABC.campaign.adobe.com/ 
https://ABC-mkt-stage1.campaign.adobe.com/

 

The values of ABC must be provided in place of Org ID in post request.

 

You org ID would be:- 

 

https://mc.adobe.io/ABC/campaign/profileAndServices/service/

 

Thanks

Rakhu Singh

Avatar

Employee

i created the Adobe I/O integration and generated the public/private keys. But when I try to test REST api  I get the error - No match in backends for the given tenant id.

My question is do we need to configure the campaign standard instance with the keys generated by Adobe IO?