Error 400051 : "No match in backends for the given tenant id", when attempting to create a service via Campaign API | Community
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hareldit
July 29, 2020
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Error 400051 : "No match in backends for the given tenant id", when attempting to create a service via Campaign API

  • July 29, 2020
  • 2 replies
  • 4710 views

I'm trying to create a test service, using the example request in the docs here: https://docs.adobe.com/content/help/en/campaign-standard/using/working-with-apis/managing-services-and-subscriptiopns/creating-a-service.html. 

 

Using postman, I'm sending a post to (changed the org ids etc.): 


https://mc.adobe.io/1234567890ABCDEF@AdobeOrg/campaign/profileAndServices/service/

with a json body: 

 

{ "label": "Test Service", "messageType": "email", "name": "test_service", "start": "2020-07-28" }

 

 

I've got the right headers of the authorization and x-api-key etc. 

 

However, I'm getting back a 400 error: 

 

{"error_code":"400051","message":"No match in backends for the given tenant id."}

 

What does that mean? How can I approach this? 


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Best answer by RakhuSingh

org ID would be your ACS url that you use to access and login to the application.

 

E.g. https://ABC.campaign.adobe.com/ 
https://ABC-mkt-stage1.campaign.adobe.com/

 

The values of ABC must be provided in place of Org ID in post request.

 

You org ID would be:- 

 

https://mc.adobe.io/ABC/campaign/profileAndServices/service/

 

Thanks

Rakhu Singh

2 replies

R
RakhuSinghAccepted solution
Level 2
February 1, 2021

org ID would be your ACS url that you use to access and login to the application.

 

E.g. https://ABC.campaign.adobe.com/ 
https://ABC-mkt-stage1.campaign.adobe.com/

 

The values of ABC must be provided in place of Org ID in post request.

 

You org ID would be:- 

 

https://mc.adobe.io/ABC/campaign/profileAndServices/service/

 

Thanks

Rakhu Singh

    W
    Adobe Employee
    workflowuserAdobe Employee
    Adobe Employee
    January 20, 2022

    i created the Adobe I/O integration and generated the public/private keys. But when I try to test REST api  I get the error - No match in backends for the given tenant id.

    My question is do we need to configure the campaign standard instance with the keys generated by Adobe IO?

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