Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Recommendations not appearing on QA, only on preview

Avatar

Avatar
Boost 1
Level 1
Mau_Gloria
Level 1

Likes

2 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Boost 1
View profile

Avatar
Boost 1
Level 1
Mau_Gloria
Level 1

Likes

2 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Boost 1
View profile
Mau_Gloria
Level 1

04-08-2020

Hi,

Im trying to set a recommendations module on a page but these are not pushed to the webpage. The only way to see them is by using the "Preview" link included in Adobe Target, which is pulling 3 different offers along with their URLs. Feeds are working fine (scheduled every day in the morning) and in the overview screen of the activity I saw "Results ready" with green indicator.

- I tried QA link, nothing.

- I tried visiting the page, nothing.

 

Using at.js 2.1.

 

Thanks for your help!!

Mau_Gloria_2-1596574463637.png

 

 

 

Recommendations

Accepted Solutions (0)

Answers (1)

Answers (1)

Avatar

Avatar
Give Back
Level 3
karandhawan
Level 3

Likes

35 likes

Total Posts

41 posts

Correct Reply

9 solutions
Top badges earned
Give Back
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Give Back
Level 3
karandhawan
Level 3

Likes

35 likes

Total Posts

41 posts

Correct Reply

9 solutions
Top badges earned
Give Back
Boost 5
Boost 3
Boost 25
Boost 10
View profile
karandhawan
Level 3

26-08-2020

@Mau_Gloria Can you please confirm if any data is available for the criteria? This can be checked via the 'Download Data' option within the Target activity. This would generate a CSV file that is populated according to the criteria and design defined in the activity. 

You can also debug this by adding ?content-trace=true which would generate the Recommendations trace and you can see if the recommended products are not getting excluded.

 

Regards,

Karan Dhawan