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SOLVED

How can we retrieve tntIDs for all users from Adobe Target?

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Level 2

Hi,

 

We’re trying to extract all tntIDs for users from Adobe. Once this information is received, we intend to append additional customer attributes data and upload to target to create custom audiences.

 

Given this case, can someone advise on how to retrieve all tnt IDs?

 

Regards,

Sri

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1 Accepted Solution

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Correct answer by
Employee Advisor

Hello @srikoll !

 

TntIDs of Target is assigned to a user only during his session and may change on frequent visits. Having said that there is no way to download a list of TnT IDs from Target. 

 

However as @Eric_Vidana mentioned, I would also suggest to use mbox3rdpartyID or Customer ID to recognize the logged in users and syncronize them with experience cloud visitor ID

 

But if you are willing to target returning visitors without logging in, you can create an audience with "returning Visitors"

 

Hope that helps!

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3 Replies

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Community Advisor

Maybe an Adobe employee would know how to get that information. You could always try and log that information through the order mbox solution:

 

https://docs.adobe.com/content/help/en/target/using/implement-target/client-side/mbox-implement/orde...

 

The idea would be to create an orderId that was some combination timestamp and the tnt id from the mbox cookie. Not going to be much fun if you have a lot of users though. Would highly recommend implementing the mboxthirdpartyid solution where you have a unique id per customer.

Avatar

Correct answer by
Employee Advisor

Hello @srikoll !

 

TntIDs of Target is assigned to a user only during his session and may change on frequent visits. Having said that there is no way to download a list of TnT IDs from Target. 

 

However as @Eric_Vidana mentioned, I would also suggest to use mbox3rdpartyID or Customer ID to recognize the logged in users and syncronize them with experience cloud visitor ID

 

But if you are willing to target returning visitors without logging in, you can create an audience with "returning Visitors"

 

Hope that helps!

Avatar

Level 4

@srikoll The tntId is the primary identifier in Target for a user. 

You could check the delivery APIs to see of you get some information around this https://developers.adobetarget.com/api/delivery-api/

 

Regards,

Karan