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Goal setting for XT

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Community Advisor

I have an XT activity where I have a lightbox template enabled for users to show pop-ups & the goal is to get the users to click on sessions at the end.

 

In the lightbox pop-up by clicking on CTA button users land on Page-A where I have some tracks: {track1, track 2, track3} that I want the user to select they are interested in, and then after selecting the desired track user lands on Page-B which has sessions on it { session-1, session-2, session3} and user can select which session they want to watch.

 

In the goal setting off course, I have selected the goal metric as->conversion->clicked on element i.e. CTA button of Pop-up to understand the click-through rate on the CTA button but I also want to measure how many sessions getting clicked as this is the major goal to get the users click on sessions. How can I incorporate this in current goal settings, any suggestions?  

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7 Replies

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HI @JyotiSharmaV 

You already set a conversion goal for lightbox CTA buttons so this is fine.

Quick question - when user lands on Page B, which has sessions session-1, session-2, session3}, so are these sessions is nothing but buttons only. how it's getting display on page? 

I believe when user select which session they want to watch - either they click on one of the session button or they chose is this correct understanding? 

 

There are couple of options to track this but if you could answer above question then it's easy to understand your use case. Thanks

 

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@Gokul_Agiwal In the third step, When a user lands on Page B, the sessions are text hyperlinks, not the buttons that take users to the video content page that users want to watch. Something like this example:

JyotiSharmaV_0-1734016173943.png

 

In the goal settings, I was able to select the CTA button "Watch On-Demand" as a conversion metric to understand clicks on the CTA button.  Something like the below example:

JyotiSharmaV_1-1734016509341.png

The CTA button has a hyperlink to Page A something like below dummy link : 

https://dgshf.com/about-us/events/techsession-on-demand?utm_source=Website&utm_term=Banner

However, I also want to measure how many sessions are clicked with the help of this pop-up display, as this is the major thing to report on for this pop-up. And, How can I incorporate this in the current goal settings? Or in reporting how can I report on this as this is confusing me a bit.

 

Just FYI, the on-demand video content play has tracking set already in Adobe Analytics and I can report on plays happening on the videos from the sessions but want to check on clicks happening with the help of these pop-ups. 

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Community Advisor

Hi @JyotiSharmaV 

If you're using Adobe analytics and A4T integration, then you can track session links in Page B as custom events in Analytics.  

Like in Adobe Data Collection (Tags), setup a rule and in custom code - setup the custom click tracking on this hyperlinks  with custom event name and later you can map this custom event in Target as goal metric. 

This will allow you to report on session session-1, session-2, session3}, in page B in Target & analytics too. 

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@Gokul_Agiwal The irony is that I would be able to only able to use only one metric as a goal metric ... I have to measure and click on the CTA button of Pop Up as well ... that is why I chose Target as the reporting source... 

 

Isn't something I can do in Adobe Analytics because dimensions like marketing channel details or activity map or others will also allow me to know traffic coming from the CTA button link https://dgshf.com/about-us/events/techsession-on-demand?utm_source=Website&utm_term=Banner to session clicks?

 

Can you suggest the way we can filter down in ADOBE ANALYTICS to sort this out?

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Hi @JyotiSharmaV  

I think you can add Additional Goal in AT and chose the right success metric ( see below in screenshot)

Gokul_Agiwal_0-1734034342934.png

 

If you want to go with Adobe Analytics then 

1) If your CTA button click jump to URL like this  https://dgshf.com/about-us/events/techsession-on-demand?utm_source=Website&utm_term=Banner 

then make sure that the UTM param (campaign param)  captured in analytics as dimension. 

2) for Page B, where all session links { session-1, session-2, session3}, are present, then capture this clicks via custom events ( ex, event55,) or as persistence var (eVar) to capture the name of sessions.

 

and then when you analyze the data in AA in freeform table, 

1) you can add the dimension Page URL https://dgshf.com/about-us/events/techsession-on-demand 

2) first Metric - count of CTA click (ex: event11)

3) second metric - count of session links (ex: event 55) 

you can breakdown the above data based on

 - the campaign param (query param) (ex: utm_source = website, utm_term = banner) to analyse the traffice from marketing channels. 

 - session names (eVar) to see which session click most

 

and yeah you can go with Activity Map, review the link click data for CTA or Session hyperlinks and then filter activity map result based on campaign params to focus on traffic. 

See how it goes.

Hope this helps. 

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Community Advisor

@Gokul_Agiwal I think we have a dimension to capture the cid codes template like <med-lin-mcu-101724> via cl;classification but not anything separately for links with the UTM params like this utm_source=Website&utm_term=Banner 

 

Won't this query parameter enable UTM link

?utm_source=Website&utm_term=Banner go in the page dimension or marketing channel details dimension automatically when the page will load with a hyperlink link 

https://dgshf.com/about-us/events/techsession-on-demand?utm_source=Website&utm_term=Banner 

 

Or if I have to enable ?utm_source=Website&utm_term=Banner tracking then can you suggest what way this can be done?