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Time out issue for IOS

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Level 1

Have setup A/B test for mobile app. For android timeout value is getting converted for 2sec to 2000ms but for ios it won’t happening. DFF value for ios is 2 and assurance logs value displayed 2 in other hand for android dev team is passing 2 and in assurance logs value displayed 2000.

 

Is any changes required from target side or dev team side?

 most of the time we are seeing only default as we have set100% traffic to personalise one exp B 

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2 Replies

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Employee

Which sdk are you using, Optimize or only Mobile Core? Also how are you using the timeout? Can you please provide some more information? 

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Community Advisor

Hi @Snehalmore,

What comes to mind spontaneously - it might simply be a units mismatch: Android converts 2 → 2000 ms, while iOS keeps “2”, so the timeout is effectively 2 ms — aligning the units on the iOS side should fix the default-experience issue.

In this case, the time would obviously be too short and it would always be displayed by default. Can you check whether this is the case?