Expand my Community achievements bar.

JOIN US Next Wednesday, 12/6/23 @ 8am PT for the next Community Q&A Coffee Break! Bring your Machine Learning, AI Reporting & Analysis Questions to the chat. Experts Brent Kostak, Cristinel Anastasoaie, & Drew Burns of the Adobe Target Product Team will be providing deep insights and useful tips
SOLVED

Adobe Target : Unauthorised mbox host

Avatar

Level 1

Hi,

I am getting the below error while loading the page. 

Console:

AT: Rendering mbox failed target-global-mbox {status: 'error', error: 'no display - unauthorized mbox host'}

What could be causing the error? Incorrect host as per the experience league documentation

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi @MaheshSrini 

 

You are experiencing this error because you might have missed whitelisting of the site domain. 

 

Go to Administration > Hosts and whitelist the domain. Also, enable the toggle for Authorized hosts for content delivery.

 

Hope this helps.

View solution in original post

2 Replies

Avatar

Community Advisor

Have you whitelist your domain under settings on target?

Avatar

Correct answer by
Community Advisor

Hi @MaheshSrini 

 

You are experiencing this error because you might have missed whitelisting of the site domain. 

 

Go to Administration > Hosts and whitelist the domain. Also, enable the toggle for Authorized hosts for content delivery.

 

Hope this helps.