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Adobe Target : Unauthorised mbox host

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Level 1

Hi,

I am getting the below error while loading the page. 

Console:

AT: Rendering mbox failed target-global-mbox {status: 'error', error: 'no display - unauthorized mbox host'}

What could be causing the error? Incorrect host as per the experience league documentation

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @MaheshSrini 

 

You are experiencing this error because you might have missed whitelisting of the site domain. 

 

Go to Administration > Hosts and whitelist the domain. Also, enable the toggle for Authorized hosts for content delivery.

 

Hope this helps.

View solution in original post

2 Replies

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Community Advisor

Have you whitelist your domain under settings on target?

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Correct answer by
Community Advisor

Hi @MaheshSrini 

 

You are experiencing this error because you might have missed whitelisting of the site domain. 

 

Go to Administration > Hosts and whitelist the domain. Also, enable the toggle for Authorized hosts for content delivery.

 

Hope this helps.