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SCB21
Level 5
July 10, 2023
Solved

Adobe Target Different ECID

  • July 10, 2023
  • 1 reply
  • 1125 views

Hi,

When I used the AEP Debugger, for Target, I am seeing different ECID populate as I navigate to pages.  Do you know why that might be a case?

Thanks

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Best answer by PratheepArunRaj

Dear @scb21 ,

Then the Visitor ID is not persistent. Check out your Cookie Domain/Cookie Domain Period settings in Experience Cloud ID Service.

If your domain has only two periods (www[.]google[.]com), you need to set anything, however, if your domain has more than two periods (www[.]google[.]co[.]in), you need to set the Cookie Domain/Cookie Domain Periods in Experience Cloud ID Service.

Cookie Domain = Your Domain | Cookie Domain Period = 3.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

PS: Reach back to us if the solution didn't work and we would need more details during that time.

1 reply

alexbishop
Adobe Employee
alexbishopAdobe Employee
Adobe Employee
July 11, 2023

Could you provide some additional information? Are you navigating across different pages on the same domain/sub-domain or moving across domains/sub-domains, for example?

S
SCB21Author
Level 5
July 11, 2023

Hi @alexbishop,

I am looking at same domain and different pages. 

Thanks

PratheepArunRaj
Community Advisor and Adobe Champion
PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
July 11, 2023

Dear @scb21 ,

Then the Visitor ID is not persistent. Check out your Cookie Domain/Cookie Domain Period settings in Experience Cloud ID Service.

If your domain has only two periods (www[.]google[.]com), you need to set anything, however, if your domain has more than two periods (www[.]google[.]co[.]in), you need to set the Cookie Domain/Cookie Domain Periods in Experience Cloud ID Service.

Cookie Domain = Your Domain | Cookie Domain Period = 3.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

PS: Reach back to us if the solution didn't work and we would need more details during that time.

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
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