Hi,
When I used the AEP Debugger, for Target, I am seeing different ECID populate as I navigate to pages. Do you know why that might be a case?
Thanks
Solved! Go to Solution.
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Dear @SCB21 ,
Then the Visitor ID is not persistent. Check out your Cookie Domain/Cookie Domain Period settings in Experience Cloud ID Service.
If your domain has only two periods (www[.]google[.]com), you need to set anything, however, if your domain has more than two periods (www[.]google[.]co[.]in), you need to set the Cookie Domain/Cookie Domain Periods in Experience Cloud ID Service.
Cookie Domain = Your Domain | Cookie Domain Period = 3.
Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics
PS: Reach back to us if the solution didn't work and we would need more details during that time.
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Could you provide some additional information? Are you navigating across different pages on the same domain/sub-domain or moving across domains/sub-domains, for example?
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Dear @SCB21 ,
Then the Visitor ID is not persistent. Check out your Cookie Domain/Cookie Domain Period settings in Experience Cloud ID Service.
If your domain has only two periods (www[.]google[.]com), you need to set anything, however, if your domain has more than two periods (www[.]google[.]co[.]in), you need to set the Cookie Domain/Cookie Domain Periods in Experience Cloud ID Service.
Cookie Domain = Your Domain | Cookie Domain Period = 3.
Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics
PS: Reach back to us if the solution didn't work and we would need more details during that time.
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Replies
Total Likes
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