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suddenly started getting illegalStateException with toPS Activity on ES2

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Level 2

Here is the complete stack trace....

3 Replies

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Level 2

Caused by: com.adobe.livecycle.convertpdfservice.exception.ConvertPdfException: java.lang.IllegalStateException: Connection to failed service.

  at com.adobe.convertpdf.ConvertPdfBmcWrapper.convertPdftoPs(ConvertPdfBmcWrapper.java:213)

  at com.adobe.convertpdf.ConvertPdfServer.convertPdftoPs(ConvertPdfServer.java:85)

  at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl.toPS2InTxn(ConvertPdfServiceImpl.java:166)

  at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl.access$000(ConvertPdfServiceImpl.java:46)

  at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl$1.doInTransaction(ConvertPdfServiceImpl.java:139)

  at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)

  at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_3af08fdf.doRequiresNew(Unknown Source)

  at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:133)

  at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionTemplate.java:79)

  at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl.toPS2WithSMT(ConvertPdfServiceImpl.java:135)

  at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl.toPS2(ConvertPdfServiceImpl.java:125)

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  at java.lang.reflect.Method.invoke(Method.java:597)

  at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

  ... 94 more

Caused by: java.lang.IllegalStateException: Connection to failed service.

  at com.adobe.convertpdf.ConvertPdfBmcWrapper.convertPdftoPs(ConvertPdfBmcWrapper.java:212)

  ... 109 more

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Employee Advisor

It looks like the native convertpdf.exe is not active(killed somehow). Hence, connection to failed service. Please reboot your server.

-Wasil

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Level 2

You were right. convertPdf.exe and other related *.so files were missing and had to reinstall them fixed the issue.