Here is the complete stack trace....
Caused by: com.adobe.livecycle.convertpdfservice.exception.ConvertPdfException: java.lang.IllegalStateException: Connection to failed service.
at com.adobe.convertpdf.ConvertPdfBmcWrapper.convertPdftoPs(ConvertPdfBmcWrapper.java:213)
at com.adobe.convertpdf.ConvertPdfServer.convertPdftoPs(ConvertPdfServer.java:85)
at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl.toPS2InTxn(ConvertPdfServiceImpl.java:166)
at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl.access$000(ConvertPdfServiceImpl.java:46)
at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl$1.doInTransaction(ConvertPdfServiceImpl.java:139)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_3af08fdf.doRequiresNew(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:133)
at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionTemplate.java:79)
at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl.toPS2WithSMT(ConvertPdfServiceImpl.java:135)
at com.adobe.convertpdf.docservice.ConvertPdfServiceImpl.toPS2(ConvertPdfServiceImpl.java:125)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)
... 94 more
Caused by: java.lang.IllegalStateException: Connection to failed service.
at com.adobe.convertpdf.ConvertPdfBmcWrapper.convertPdftoPs(ConvertPdfBmcWrapper.java:212)
... 109 more
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It looks like the native convertpdf.exe is not active(killed somehow). Hence, connection to failed service. Please reboot your server.
-Wasil
You were right. convertPdf.exe and other related *.so files were missing and had to reinstall them fixed the issue.
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