LiveCycle Watched Folder not working

[WJosset]

We are in the process of converting our Adobe Central documents over to LiveCycle. We are working on the processes for Fax, Email, and Print and are having issues getting the Watched Folder setup. We've followed the directions online but when we place a file in the watched folder it is never picked up. When we invoke the process using the default start-point it works fine so the process itself appears to be working. Any thoughts on what we could be missing?

[wasil_z]

Folder should be on the server local file system or shared on the file system or network(in case of cluster). Make sure that there are no file/folder permissions related issues.Check the server log file if any exception is being thrown.

Follow the link : http://help.adobe.com/en_US/livecycle/9.0/adminHelp/admin.htm?content=000106.html

Thanks,

Wasil

[WJosset]

The authorizations appear to be okay. In the watched folder we are placing an XML file (*.XML). How do we get the XML out of the document? Do we need to do any mapping to retrieve the data..

Thanks,

Wendy

[wasil_z · Accepted solution]

If you want to use that xml in your process, your process must have an xml type of "input" variable which also appears in your Watched Folder properties, Input/Output section.

Check this out : http://help.adobe.com/en_US/livecycle/9.0/workbenchHelp/help.htm?content=001464.html

Also see "Using a watched folder start point" @ http://www.adobe.com/devnet/livecycle/videotraining.html

Thanks,

Wasil