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Livecycle Rights Management Policies page load with errors on adminui

lmagwede
Level 1
Level 1

Good day,

I have done an upgrade from ES2 to ES4. After this I will be upgrading to AEM6.4, however my adminui does not work on certain sections of the application

This does not work:

  • Services > LifeCycle Rights Management ES4 > Policies > Policy Sets
    • Error: "An error has occurred; please contact your Administrator"
  • Services > LifeCycle Rights Management ES4 > Documents > Find
    • Error: "An internal server error has occurred; please contact your Administrator."

I appreciate your help in advance.

Environment:

  • Java 7.0.25
  • Pre-Configured Jboss
  • Linux Redhat
  • Oracle Database

Error:

07:57:24,013 ERROR [LogInterceptor] EJBException in method: public abstract com.adobe.edc.server.businessobject.CollectionBO com.adobe.ed
c.server.businesslogic.policyset.PolicySetManager.findAllPolicySets(com.adobe.edc.server.businessobject.EDCContext,com.adobe.edc.server.b
usinessobject.PolicySetSearchFilter) throws com.adobe.edc.server.errors.exception.EDCServerException,com.adobe.edc.server.errors.exceptio
n.EDCServerSystemException:
com.adobe.idp.common.errors.exception.IDPSystemExceptionorigin: com.adobe.idp.common.errors.exception.IDPLoggedException| [com.adobe.idp.
storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:initialization failurecom.adobe.idp.common.errors.exceptio
n.IDPLoggedException| [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:no setup for com.adob
e.edc.server.spi.storage.entity.PolicyEntity
at com.adobe.idp.common.util.IDPUtil.raiseIDPSystemException(IDPUtil.java:147)
at com.adobe.edc.server.util.EDCUtil.raiseServerSystemException(EDCUtil.java:158)
at com.adobe.edc.server.util.EDCUtil.raiseServerSystemException(EDCUtil.java:124)
at com.adobe.edc.server.businesslogic.policyset.PolicySetManagerBean.findAllPolicySets(PolicySetManagerBean.java:315)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.jboss.invocation.Invocation.performCall(Invocation.java:397)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)
at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)
at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:378)
at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)
at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:233)
at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)
at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:100)
at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:84)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)
at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)
at org.jboss.ejb.Container.invoke(Container.java:1092)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

 

0 Replies
Mayank_Gandhi
Community Advisor
Community Advisor

@lmagwede  Looks like the upgrade isn't successful. Please list the steps that you performed for the upgrade?