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IBMFileNetContentRepositoryConnector fails to start


Level 1


We have an Adobe livecycle server running for many years.  After a crash/reboot... we started the server up and found that the IBMFileNetContentRepositoryConnector-1.0 no longer starts as seen in the adobe livecycle adminui.

When I try and restart it, it fails.  I was able to turn on trace debug and see the following error:

[Searching resource in parent ]com/adobe/filenetconnector/admin/adminMessages.properties

[6/28/19 14:00:58:026 MDT] 00000069 IBMFnetDSCSer E 416:null  ServiceName IBMFileNetContentRepositoryConnectorfailed to start

[6/28/19 14:00:58:026 MDT] 00000069 IBMFnetDSCSer E 416:null  Invalid Configuration Data. Please configure the correct data through adminui

[6/28/19 14:00:58:026 MDT] 00000069 IBMFnetDSCSer E 416:null  com.adobe.filenetconnector.config.ECMConfigException

        at com.adobe.livecycle.filenetservice.service.impl.FilenetProviderServiceImpl.testCEConnection(FilenetProviderServiceImpl.java:1940)

        at com.adobe.livecycle.filenetservice.service.impl.IBMFnetDSCServiceLifeCycleImpl$SessionChecker.run(IBMFnetDSCServiceLifeCycleImpl.java:46)

[6/28/19 14:00:58:027 MDT] 00000069 LocalExceptio E   CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "doRequiresNew" on bean "BeanId(LiveCycleES4#adobe-dscf.jar#EjbTransactionCMTAdapter, null)". Exception data: ALC-DSC-099-000: com.adobe.idp.dsc.DSCRuntimeException: java.lang.Exception: Configuration Information used - cemp:http://fss-pcemp.gwl.com:80/wsi/FNCEWS40MTOM?jaasConfigurationName=FileNetP8WSI, 0, Symmetric, /usr/local/apps/adobe/FileNet/Authentication/UTCryptoKeyFile.properties, PROD_BPI_OS, P8AdmProd

        at com.adobe.livecycle.filenetservice.service.impl.IBMFnetDSCServiceLifeCycleImpl.onStart(IBMFnetDSCServiceLifeCycleImpl.java:257)

        at com.adobe.idp.dsc.registry.service.impl.ServiceRegistryImpl$31.doInTransaction(ServiceRegistryImpl.java:1941)

1. I verified connectivity to the server, and the url parameters, plus username/password.

2. I confirmed no changes were made to the server

3. When I attempt to update the Configuraiton data via the adobe adminui... and hit save... nothing happens... It does not take my changes.  I suspect some of the websphere files could be corrupted due to the crash/reboot.

Any help would be great.


1 Accepted Solution


Correct answer by
Level 2

The issue was resolved by restoring a database backup.

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1 Reply


Correct answer by
Level 2

The issue was resolved by restoring a database backup.