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how to rollback an assigned task?

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Level 2

Hi,

Scenario:

In workspace, User A clicks the submit button, the process goes to user B for review. While user A figures out something was wrong in the form submitted. Can User A rollback the process? Is administrator able to do that? how?

thanks!

wayne

1 Accepted Solution

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Correct answer by
Former Community Member

Wayne,

No, an administrator cannot rollback or re-assign a task. The options available to an administrator are essentially retry, suspend, un-suspend, or terminate tasks and stalled actions.

You will have to either have user B forward the task to user A or build the workflow to include a provision for handling the 'error' condition.

Steve

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2 Replies

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Correct answer by
Former Community Member

Wayne,

No, an administrator cannot rollback or re-assign a task. The options available to an administrator are essentially retry, suspend, un-suspend, or terminate tasks and stalled actions.

You will have to either have user B forward the task to user A or build the workflow to include a provision for handling the 'error' condition.

Steve

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Level 2

Thanks a lot! That answered my question.

wayne

The following has evaluated to null or missing: ==> liqladmin("SELECT id, value FROM metrics WHERE id = 'net_accepted_solutions' and user.id = '${acceptedAnswer.author.id}'").data.items [in template "analytics-container" at line 83, column 41] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: #assign answerAuthorNetSolutions = li... [in template "analytics-container" at line 83, column 5] ----