how to rollback an assigned task?

[lcisawesome]

Hi,

Scenario:

In workspace, User A clicks the submit button, the process goes to user B for review. While user A figures out something was wrong in the form submitted. Can User A rollback the process? Is administrator able to do that? how?

thanks!

wayne

[Former Community Member · Accepted solution]

Wayne,

No, an administrator cannot rollback or re-assign a task. The options available to an administrator are essentially retry, suspend, un-suspend, or terminate tasks and stalled actions.

You will have to either have user B forward the task to user A or build the workflow to include a provision for handling the 'error' condition.

Steve

[lcisawesome]

Thanks a lot! That answered my question.

wayne