Forms Are Returned Blank

[christh0mashbi]

I created a simple one page form yesterday containing a couple radio button lists and text fields.  Once it was all done and saved, I opened it up in Adobe Acrobat 9 Pro and used the "Distribute Form" option to send it out to about 30 of our users.  This morning I came in to find that 6 or 7 users e-mailed back the forms and when I opened them up and imported them into the responses tracker, I found that they were all blank.  Even detaching them from the e-mail and opening them seperately, they showed up as blank.  I decided to go to one of the recipients computers and fill out the form there to test it and it still was blank when I opened it up on my computer.  I'm assuming that I did something wrong when creating the form but I'm not sure what.  Has anyone seen this before?  I'd appreciate any help with this.

Thanks.

-Chris

[Former Community Member]

Two possibilities .....

1. They filled out the form on a machine that was not using Acrobat or Reader

2. Open your form in Designer and look at the binding tab for your fields .....is the a binding expression set or is it set to None?

Paul

[christh0mashbi]

My understanding is that if the user doesn't have at least Acrobat Reader installed, they won't be able to open/fill out the form at all so I'm thinking that option 2 is my issue.  When I check the default binding on each of my fields, its set to none.  Crap.  What should it be set to?

Thanks very much for your help.

-Chris

[Former Community Member]

Set it to "Use Name (name of field)". This wil have to be done for all fields.

Paul

[christh0mashbi]

So, just to make sure I have the formatting right, if my field is named q1_radio, I would set the deafult binding to use name q1_radio, correct?  No quotes or brackets or anything required?

Thanks

[Former Community Member]

There is a dropdown on that field ...you shoudl be able to pick it from that....no typing required.

Paul

[christh0mashbi]

Hmm.  Yeah, I tried that first but my only options are Normal, Global, New Data Connection and None.

[Former Community Member · Accepted solution]

That means you are using an older designer ....choose the Normal option. That does the same thing as I described (they tried to make it more descriptive in later releases).

Paul

[christh0mashbi]

Thank you very much for your time.  It seems to be working now.

Thanks.

-Chris