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Failed with status 400 creating new room.

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Level 3

Hi,

I am using the server API to create a new room, but I fail with a response code of 400. Can you tell me what I am doing wrong?

I'm using the sample Java server integration code to do this.

Thanks.

1 Accepted Solution

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Correct answer by
Employee

So, here is the deal: The structure of templates and rooms is actually flat. For each account there is a list of templates that can be used and a list of rooms that have been created either from the default template or one of the templates in your list.

Applications are just a logical way to group rooms created from a specific template (and then apply the same limits to rooms in the same "application").

When you create an "application" you create a template named as the application. When you create a room inside an application you are actually creating a room using the "application" template.

In your particular case you may be confusing rooms and template, because what I really see is:

- The account is named "xoomxo"

-- There is an application named "xoomxo" (so there is a template named "xoomxo")

--- The "xoomxo" application contains a ROOM named "dateroomtemplate" (and I am guess you really don't have a template called "dateroomtemplate").

So, what you need to do is either create a template based on the room "dateroomtemplate" (and you can call it "dateroomtemplate" since templates are stored in a different place than room), or you re-create your "xoomxo" application based on the "dateroomtemplate" room, but then you need to use "xoomxo" as your room template.

I hope this help, and if you think all this is confusing, blame Nigel , that invented this "fake" hierarchy on top of a flat structure.

View solution in original post

7 Replies

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Employee

Are you logging in as the account owner ? (your developer credential).

If you can enable debugging and send the trace it would be helpful. Or you should at least send me your account URL and I can look in our logs.

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Level 3

Thanks Raff,

Yes, I am using the account owner credentials to log in. I will send you the account information in a private message.

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Level 3

Hi Raff,

Here are the logs when I set Utils.DEBUG = true;

http_get: http://connectnow.acrobat.com/xoomxo?mode=xml&accountonly=true&;

{}

Redirecting to https://na2.connectnow.acrobat.com/xoomxo?mode=xml&accountonly=true&;

http_get: https://na2.connectnow.acrobat.com/xoomxo?mode=xml&accountonly=true&;

{}

Content-Type: text/xml;charset=UTF-8

Content-Length: 177

http_post: https://services.acrobat.com/account/wsapi/auth/v1 <request><username>xoomxo@gmail.com</username><password>bizzybaz1</password></request>

{Content-Type=text/xml}

Content-Type: text/xml;charset=UTF-8

Content-Length: 127

http_get: https://na2.connectnow.acrobat.com:443/xoomxo?mode=xml&accountonly=true&gak=cmVuZ2EqbmExcioxMjcwYzUw...

{}

Content-Type: text/xml;charset=UTF-8

Content-Length: 323

http_post: https://na2.connectnow.acrobat.com:443/xoomxo mode=xml&room=xoomxoroom2.15_Room&template=dateroomtemplate&gak=cmVuZ2EqbmExcioxMjcwYzUwMDgyMipFQ1E5WjdHMkpENUE1NDlLUFpDUVA4UU1OUg==

{}

HTTP error 400

Does this show what might be causing the error?
Thanks,
Barry

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Employee

The real error is "bad template" (and I'll work on making errors more explanatory)

Looks like you don't have a template called "dateroomtemplate" in your account.

Did you verify with DevPortal that the template exists ? (or you can call AccountManager.listTemplates from the same script where you call createRoom)

-- Raffaele

Avatar

Level 3

Thanks Raff,

I think the problem may be that the template I am trying to use is created under an application and NOT the default application.

When I list the templates it seems to list the application I created under the account and NOT the templates under the application. I tried adding my application to the connection URL but this didn't change anything and I don't see an example for this on AFCS.java.

I'll attach a screenshot of my room console, but it looks to me like I am a connecting to a node higher than where the template I am referencing resides in my account.

How do I tell the AccountManager to drill down to the next level?

RoomConsole.jpg

Thanks,

Barry

Avatar

Correct answer by
Employee

So, here is the deal: The structure of templates and rooms is actually flat. For each account there is a list of templates that can be used and a list of rooms that have been created either from the default template or one of the templates in your list.

Applications are just a logical way to group rooms created from a specific template (and then apply the same limits to rooms in the same "application").

When you create an "application" you create a template named as the application. When you create a room inside an application you are actually creating a room using the "application" template.

In your particular case you may be confusing rooms and template, because what I really see is:

- The account is named "xoomxo"

-- There is an application named "xoomxo" (so there is a template named "xoomxo")

--- The "xoomxo" application contains a ROOM named "dateroomtemplate" (and I am guess you really don't have a template called "dateroomtemplate").

So, what you need to do is either create a template based on the room "dateroomtemplate" (and you can call it "dateroomtemplate" since templates are stored in a different place than room), or you re-create your "xoomxo" application based on the "dateroomtemplate" room, but then you need to use "xoomxo" as your room template.

I hope this help, and if you think all this is confusing, blame Nigel , that invented this "fake" hierarchy on top of a flat structure.

Avatar

Level 3

Hi Raff,

That explanation solved my problem. The hierarchy is a little bit confusing but I see how it works now.

Thanks,

Barry