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SOLVED

Customizing Screen Sharing Pop Ups

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Level 1

Hi Everybody,

I'm using screen sharing LCCS feature and add it to my customer care platform adobe flash based. In my scenario customer is publishing its screen and agent can control it. The problem is the pop up showing up after a publisher sharing session is requested. I'd like to control it not to let customer decide when and what to share. I found no way to control it (add it on flash) or customize it in order to start directly a desktop sharing or an app sharing.

Is there any way to do that?

Mirko

1 Accepted Solution

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Correct answer by
Level 10

Hi Mirko,

Sorry, the dialog is not customizable.

nigel

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1 Reply

Avatar

Correct answer by
Level 10

Hi Mirko,

Sorry, the dialog is not customizable.

nigel