Expand my Community achievements bar.

July 31st AEM Gems Webinar: Elevate your AEM development to master the integration of private GitHub repositories within AEM Cloud Manager.

Turnkey Installation fails to start JBoss service


Former Community Member
I'm installing the Turnkey LiveCycle on a PC running Windows Vista.

The LiveCycle Configuration Manager fails with the error:

Service startup failed for: JBoss for Adobe LiveCycle ES

If I try and manually start the service from Windows, I get this:

"The JBoss for Adobe LiveCycle ES service started than stopped."

Running JBossService.exe from the command prompt does nothing - it just returns to the prompt with no error message.

However, if I go the bin directory and execute 'run.bat', the server starts fine - I can access the configuration pages from my web browser on localhost:8080

It seems to be a problem with the wrapper that makes it into a Windows service.

Any ideas of how I can get fix this?


3 Replies


Level 10
Check the account the service is running under from the "Services".

Just select Local System Account and that should be fine.



Former Community Member
Thanks Jasmin.

I found it was a 64bit Windows issue. The 'JBossService.exe' which is really a copy of 'JavaService' needs to be replaced with a version compiled for 64 bit Windows.

I used the file from "JavaService-".



Former Community Member
Thanks! Solved the same problem on a 64 bit server right here.

How did you find the solution?