Turnkey Installation fails to start JBoss service

[Former Community Member]

I'm installing the Turnkey LiveCycle on a PC running Windows Vista.



The LiveCycle Configuration Manager fails with the error:



Service startup failed for: JBoss for Adobe LiveCycle ES



If I try and manually start the service from Windows, I get this:



"The JBoss for Adobe LiveCycle ES service started than stopped."



Running JBossService.exe from the command prompt does nothing - it just returns to the prompt with no error message.



However, if I go the bin directory and execute 'run.bat', the server starts fine - I can access the configuration pages from my web browser on localhost:8080



It seems to be a problem with the wrapper that makes it into a Windows service.



Any ideas of how I can get fix this?



Thanks!



Rob.

[Jasmin_Charbonn]

Check the account the service is running under from the "Services".



Just select Local System Account and that should be fine.



Jasmin

[Former Community Member]

Thanks Jasmin.



I found it was a 64bit Windows issue. The 'JBossService.exe' which is really a copy of 'JavaService' needs to be replaced with a version compiled for 64 bit Windows.



I used the file from "JavaService-2.0.7.64.zip".



Rob.

[Former Community Member]

Thanks! Solved the same problem on a 64 bit server right here.



How did you find the solution?