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LiveCyle 8.2, WinXP SP2 - LC crashes after creating bloated pdf file


Level 4
Last night, while cleaning up a form, and taking out code like debugging app.alerts, LiveCycle ballooned the form file size from 13MB to 52MB!

This morning, when I opened the file and made any modifications and then saved it, LC crashed with a Visual C runtime error, which wiped out the form file, leaving a 0 byte file. I'm hosed on all the work I did since as soon as I load the .bak file, rename and save it, as soon as I modify the newly named file, it crashes again.

I have the DRWatson dump files for the crash. How do I bring this to the attention of Adobe? The bloating of the form is problematic since it leaves the form too big to email, but the crash is scary.
5 Replies


Level 10
Can you save the form as a PDF and send it to ... I think I know what is happening.


Level 4
I'll give it a try -- not sure whether I can get 50+ MB through our firewall.


Level 4
Bizarre -

I zipped the pdf file and it zipped to only 584Kb. I'll send it and the DRWatson files