Schema data model in Airlines

[Michael_Soprano]

I am preparing demo for customer from airline industry and would like to show them Schema model.

I saw that article but its not enough: https://experienceleague.adobe.com/en/docs/experience-platform/xdm/schema/industries/travel-hospital...

What do you think about such a data model:

1. Profile data from www

2. Profile data from app 

3. Event data from www

4. Event data from app

5. Event data bookings (app & www) 

6. Call center events 

What do you think about that?

[DavidRoss91 · Accepted solution]

Hi @Michael_Soprano ,
Found this from some documentation best practices:

Data Integration: Ensure data from various sources is seamlessly integrated to create a unified customer view. This might involve developing a central profile that consolidates information from different touchpoints.

Compliance: Verify that your data model adheres to privacy regulations such as GDPR or CCPA. This involves handling personal data responsibly and offering users control over their data preferences.

Real-Time Processing: Evaluate how real-time or near-real-time data processing could benefit your use case, particularly for event data.

Data Enrichment: Consider enriching the data with additional or external sources to gain deeper insights and enhance user profiles.

Schema Evolution: Be ready for schema changes as new data sources or attributes become relevant. Ensure your system can adapt to these changes without disrupting existing processes.