I have WebSDK extension added to Launch and have setup XMD Schema, Dataset and Datastream setup. Datastream has mapping created for XDM object and analytics added as a service.
When trying to add a rule in Launch to trigger SendEvent, I am getting the below error:
[alloy] [DataCollector] An error occurred while executing the sendEvent command.
Caused by: An identity was not set properly. Please verify that the org ID <my @rg ID>@AdobeOrg configured in Alloy matches the org ID specified in the edge configuration.
I have checked that the org ID is correctly set.
Any help on the error?
@Parm2 from experience, I sense this would probably require a Support case so the teams can look into this in more depth. Could be an implementation issue.
- Is your site only referencing one Launch property and also one environment ID? if you check for https://assets.adobedtm.com/... in the Developer Tools as you navigate some pages, it might show something that would help further.
- You may also want to check in your Launch.js to see if another OrgID is referenced by mistake
In any case, a Support ticket is probably the best route here (See Create & Manage Support cases)