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amgup
Community profile amgup Level 7
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Re: Unable to get to analytics in Adobe Enterprise Cloud
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amgup
- Adobe Analytics
@MadisenMeyer If you are using Adobe ID than you should use Personal account option while logging in and if you are using federated id than select the school account option.

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Re: Mis-match unspecified values for eVars
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- Adobe Analytics
@parambirsingh Are those 4 variables different merchandising evars being sent in product syntax ? Can you once check their expiration settings ?

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Re: Getting "UI_RENDER_ERROR" on Scheduled Reports Section
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- Adobe Analytics
@SoorajW Have you tried on some other browser or in incognito mode ? What error you are seeing in console ? Can you share the screenshot ?

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Re: Anomaly Detection
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amgup
- Adobe Analytics
@kritib To run the Contribution Analysis you can right click on any line item in the freeform table in your project and then select Contribution Analysis option. A new panel of same will open up which will allow you to select the date range and dimensions for which you want to run the analysis. You can select the same and click on 'Run Contribution Analysis' button.If this is not the case than can you please help me in clarifying the exact requirement ?

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Re: Adobe Analytics page not loading
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- Adobe Analytics
@riyagoyal2000 Contact one of the supported user in your organisation to open a ticket with client care. Also, if your account is old than once check the Expiry Date of the account with an admin of analytics in your company. It might be possible that the expiration date of account has reached.

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Re: AEP Mobile SDK - Adobe Analytics Hit Batching questions
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- Adobe Analytics
@sraj-nautilus I will suggest to check the below document :-https://aep-sdks.gitbook.io/docs/using-mobile-extensions/adobe-analytics

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Re: Adobe Analytics page not loading
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- Adobe Analytics
@riyagoyal2000 Are you getting some EIM instance error ? Is your account newly created in the organisation ? If yes, than open a ticket with client care. If not, than have you tried using some other network ?

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Re: Adobe Analytics page not loading
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- Adobe Analytics
@riyagoyal2000 There was some issue w.r.t Login today. Can you try logging in now ?

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Re: Why visit and exit metric shows same number for entry page dimension?
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- Adobe Analytics
@Manpreet1 When you use Entry Page as dimension than the Visits, entries and exits will be same for each entry page listed.

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Re: Exit Rate is 100% and exits = visits and entries
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- Adobe Analytics
@raquels20558331 Visit is always the same as the entries and exits (1 visit = 1 entry = 1 exit).Using Entry Page as the dimension, you will get Visits, Entries and Exits values equal.I will suggest going through the below document :-https://experienceleague.adobe.com/docs/analytics/components/metrics/exits.html?lang=en

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Re: Getting Failed Load Page
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- Adobe Analytics
@aomara290 Firstly can you please check if the id is Adobe ID or Federated ID ? If it is Adobe ID than you need to select the Personal Account option while logging in and if it is Federated ID than use School Account option.If above step is being done as said than please tell us if your id is newly created in the organization. If that's the case than please raise a ticket with client care team.

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Re: Logging in error
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- Adobe Analytics
@Samiksha_Patil Firstly can you please check if the user's id is Adobe ID or Federated ID ? If it is Adobe ID than the user needs to select the Personal Account option while logging in and if it is Federated ID than use School Account option.If above step is being done as said than please tell us if the user is newly created in the organization. If that's the case than please raise a ticket with client care team.

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Re: Fail to log in Adobe Analytics
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- Adobe Analytics
@zoeguo11 Firstly can you please check if the user's id is Adobe ID or Federated ID ? If it is Adobe ID than the user needs to select the Personal Account option while logging in and if it is Federated ID than use School Account option.If above step is being done as said than please tell us if the user is newly created in the organization. If that's the case than please raise a ticket with client care team.

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Re: Why visit and exit metric shows same number for entry page dimension?
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- Adobe Analytics
@Manpreet1 You can check the below link :-https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/visits-are-not-equal-to-entries-or-exits-why/m-p/283038

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Re: How overwriting eVars (most recent, visit) affects events
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- Adobe Analytics
@danielwalo It will show first one i.e. eVar1 "my form" credited with 1 event "submit form"eVar1 "another form" credited with 1 event "submit form"

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Re: How can I capture an array of values in Adobe Analytics?
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- Adobe Analytics
@vivek091195 First you need to check whether localStorage.options is returning values or not. If it is returning values than check what kind of values it is returning. Whether it is giving a single value or all values.

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Re: How to calculate Exit rate, Bounce rate and Entries
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- Adobe Analytics
@ankush_17 You can check the below document for the definition containing the formula but you might see some small discrepancies while calculating manually and comparing with workspace project values of these metrices as some other factors are also involved.https://experienceleague.adobe.com/docs/analytics/admin/admin-tools/conversion-variables/list-var-admin.html?lang=en

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Re: Why visits and exit metric show the same table total ?
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- Adobe Analytics
@Manpreet1 Since every visit has entry and exit (1 visit = 1 entry = 1 exit). That's why they are showing same totals. Breakdowns may not show same values due to date range selected.For example, when checking the day dimension, we may have a visit start on a particular day just before midnight, which ends on the next day. Then :- The visit will be shown in bothThe entry will be shown on day 1The exit will be shown on day 2

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Re: Activity Map Errors
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- Adobe Analytics
@Tiffany2020 Is your Co-worker also experiencing same issue? In order to you Activity Map plugin report suite needs to be selected.

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Re: Getting "Failed to load page" when logging in to adobe analytics
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- Adobe Analytics
@emily You can do that from Help section by logging into Experience Cloud (only if you are a supported user). If not than you can ask any other supported user to raise a ticket for you.

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Re: Getting "Failed to load page" when logging in to adobe analytics
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- Adobe Analytics
@emily  You can open a ticket with CC team.

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Re: Getting "Failed to load page" when logging in to adobe analytics
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- Adobe Analytics
@emily Since you are using Single Sign on then it's the Federated ID. Were you able to login before into another organisation ?

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Re: Real Time Reporting API
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- Adobe Analytics
@ajithkumarp From the error description it seems like you don't have access to the report suite for which you are getting the settings. OR the product profile which you have added in the IO account integration does not contain that Report Suite. Can you please check ?

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Re: Getting "Failed to load page" when logging in to adobe analytics
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- Adobe Analytics
@emily Can you please make sure the account you select while logging in ? If you are using Adobe ID than use Personal Account option and if you are using Federated ID than select School Account option ?If you are doing above as expected than please get the Expiration Setting of your account checked from one of the admins. It might be possible that the Account expiration date has reached.Also, please let me know whether you are newly added in the company ?

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Re: Activity Map Errors
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- Adobe Analytics
@Tiffany2020 Can you check if you have selected the Report Suite from Gear icon in Activity Plugin or not ? You will need to select a report suite first. Also, are you seeing any other error ?

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Re: Locking columns to allow new row items to be visualised in the future
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- Adobe Analytics
@MichaelPB There are 2 options available for Lock Selection :-a) Selected Positionsb) Selected Items If you use Selected Positions than it will show the values coming at those positions (eg- if you selected 1st, 3rd and 5th position than any value at those position will come in visualization).If you use Selected Items than it will show only those particular values which have been selected in the table irrespective of their rank in table. If you want to visualize all than either you do not use Lo...

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Re: Getting Unspecified Data after manual recon through data source
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- Adobe Analytics
@bindukumari1990 Is ProductID enabled for merchandising property ? If yes than if it is Product Syntax than it should be sent in the Product Syntax only.

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Re: Unspecified Data in Evar 5
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amgup
- Adobe Analytics
@bindukumari1990 Yes, evar5 should be set in s.linkTrackVars when the respective s.tl() call will be sent so that the evar5 is visible in the custom link call.

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Re: Adobe analytics website is slow.
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- Adobe Analytics
@PIDDI Are you using any VPN ? If yes than can you please try changing the network connection and then try logging in ? If you are still facing the same issue than check for any error in Console window by Right Clicking anywhere -> Inspect -> Console. Provide the screenshot of the same.

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Re: Unspecified Data in Evar 5
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- Adobe Analytics
@bindukumari1990 I checked the website URL and found that evar5 is firing on Page View call only and not when Custom Link call is happening. Can you check if you have passed evar5 in s.linkTrackVars ? https://experienceleague.adobe.com/docs/analytics/implementation/vars/config-vars/linktrackvars.html?lang=en

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