error loading sources in AEP sandbox

[benben1]

Hi I was given access to a sandbox environment and I was trying to ingest data from sources but it seems like I don't have access to most of the sources and whenever I click on set up for sources I get this error message which I assume means I'm not given access? So I'm wondering what are the steps that I should take to gain access to the sources for data ingestion. Thank you.

[dwright · Accepted solution]

From the screenshots, it looks like you selected the "Experience Platform Launch" source. That link actually takes you to a separate interface (now called "Data Collection" instead of Launch) and you would need access to that interface.

Do you have access to the Adobe Admin Console (https://adminconsole.adobe.com/) to manage your own permissions? If not, you need a system admin at your company to give you access to the features you want to use.  For most Sources you need the Data Ingestion -> Manage Sources and View Sources permission items in Experience Platform. Launch (now Data Collection) permissions are managed separately.

If you are brand new to Platform, I suggest going through this tutorial in your sandbox. It covers things like user permissions: https://experienceleague.adobe.com/docs/platform-learn/getting-started-for-data-architects-and-data-...

[benben1]

Yes thank you! think it'll definitely solve the problem:)