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SOLVED

How to get Launch Access

jumink1690808
Level 1
Level 1

Currently I am using DTM. I am planning to start the migration process to launch. When I go to Experience Cloud->Launch and then click on "Go to Launch" then below error is coming. How to get authorized access? I though those who have DTM admin access will have Launch access by default.

Error Loading Account
IMS Profile Error "User ID XXXXXXXXXXXXXXXXXXXXXX@AdobeID is not authorized for Launch access with any organizations"
Your session may have timed out.
1 Accepted Solution
settytb1
Correct answer by
Employee
Employee

Hello,

You will need to have one of the admins of your organization go into the Admin Console (adminconsole.adobe.com) and add you to a launch product profile that has permissions.  Check out this documentation for Launch specific permissions: User permissions 

I hope that helps,

Seth

View solution in original post

1 Reply
settytb1
Correct answer by
Employee
Employee

Hello,

You will need to have one of the admins of your organization go into the Admin Console (adminconsole.adobe.com) and add you to a launch product profile that has permissions.  Check out this documentation for Launch specific permissions: User permissions 

I hope that helps,

Seth

View solution in original post