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  • 12/6/25
    Hello All,Currently the below cookies are getting collected even before the user provides his consent through the one trust cookie banner . This is working due to the configuration in the AEP web SDK extension which is In - collect events that occur before the user provides consent preferences. How ...

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  • 6/6/25
    Hello Community,I am looking to send event data to Facebook and want to better understand the most efficient and reliable method to do so. Specifically, I am trying to decide between using Event Forwarding and the Facebook Destination. Which method is more convenient in terms of setup, data accuracy...

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  • 2/6/25
    I was reading the documentation on Diagnose Data Discrepancies in CJA. Here is the URL (Customer Journey Analytics FAQ | Adobe Customer Journey Analytics) and screenshot below.  What is confusing me is how the example is worded. If someone deleted the data set from AEP, then the data set should be d...

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  • 22/5/25
    Hi,I've seen many posts and read through all the Adobe docs. on the Mobile SDK but for me, there is a gap in knowledge once it gets down to Tags/Launch and how to create data elements that need custom code to access data from the mobile app (not just built-in Lifecycle info). And how the rules shoul...

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  • 15/5/25
    We've noticed that the advertising cookie named everest_g_v2 is dropped whenever an Experience Cloud ID is present and we're trying to work out if we can still make use of ECIDs without the everest_g_v2 being dropped. Can anyone advise if this is possible, and if so how to achieve it.

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  • 14/5/25
    We've recently configured the Experience Cloud ID Service extension and have since seen inflation in unique visitor, visits and page view numbers.In addition we've seen an increase in the proportion of visitors being classified as first time visitors.The change we made was to configure Opt-In from N...

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  • 8/5/25
    I am not able to sign in AEP Debugger Sign in Not working. this started happening from last 3-4 days.

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  • 7/5/25
    I'm one of the developers of the AEP Debugger. A recent update broke the log-in process on the AEP Debugger. We submitted a fix to Google yesterday and they are reviewing it right now. This process usually takes a few days. I apologize for the bump in the road and really appreciate your patience as...

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  • 7/5/25
    When I try to sign in to the Adobe Experience Platform Debugger Tool Extension For Adobe Experience Platform Launch, it won't let me sign in. It just loads, then says 'signing in', then disappears again, and I'm not signed in (it does this quite a lot). However, I am able to sign in to Analytics, La...

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  • 6/5/25
    Unable to sign in into Adobe Experience Platform Debugger. After click sign in, it will show "Signing in" with loading cursor. After a while, the login popup closed automatically without successful login. Is there an issue with the login function ?

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