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September 13, 2018
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App Crashes in Adobe?

  • September 13, 2018
  • 1 reply
  • 2533 views

I am having an understanding question due to crashes.

For example I have the following behaviour

Launch 1 (Visit 1) --> App version 1  -->page a --> crash

Launch 2 (visit 1) --> app version 2

How is Adobe counting the crashes for this case?

A) crash 1 for launch 2 and app version 2, visit 1

b) crash 1 --> app version 1, launch 1 and visit 1

Plus is it somehow possible combining crashes with the page where it occured? how?

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Best answer by Jennifer_Andrews

laetizia_2018​,

Here are the documentation links that provide how Adobe is tracking the crashes metric for both Android and iOS.

Track App Crashes  -iOS

Track App Crashes - Android

Regards,
Jen

1 reply

Jennifer_Andrews
Adobe Employee
Jennifer_AndrewsAdobe EmployeeAccepted solution
Adobe Employee
November 5, 2018

laetizia_2018​,

Here are the documentation links that provide how Adobe is tracking the crashes metric for both Android and iOS.

Track App Crashes  -iOS

Track App Crashes - Android

Regards,
Jen