Hello,
Recently moved from mobile SDK to launch. Two strange issues were observed:
a) the following life cycle metrics are not captured
1. Install - First Launches,Install Date
2. Upgrade - Upgrades, Launches since last upgrade, Days since last upgrade
3. Crash - Crashes
4. Launch - Launches, Launch Number, Days since first use, etc
but Application Context & device Info are captured.
b) Unique visitor count increases every time when the app gets launched. New visitor id is generated.
what could be the reason? anyone can guide?
Solved! Go to Solution.
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Hi @padmaa17619878 ,
Hi @padmaa17619878 ,
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I would propose you to search for "ADBMobile" and delete everything related to that. And also check that the json config file for the old sdk is completely removed. The configuration is now coming from adobe launch completely.
Best regards
Florian
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