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SOLVED

Adobe Analytics Extension: Adobe Audience Manger Calls Remove / Block from the BUILD

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Level 3

Team,

 

We are not using Adobe Audience Manger so we have unchecked under the Adobe Analytics extension level but still we are seeing the Adobe Audience Manger calls/cookies under the site pages. How to remove or block the adobe audience manager calls from the build.

 

Thanks.

1 Accepted Solution

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Correct answer by
Community Advisor

@Shane0806  there are few things you could do to debug this. 

  1. Check if it is manually enabled within doPlugins, in your extension check the "tracker using custom code" section for this. 
  2. Perform a global search within adobe launch for s.AudienceManagement or DIL.create to see any residue of past implementation. 

 

3 Replies

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Correct answer by
Community Advisor

@Shane0806  there are few things you could do to debug this. 

  1. Check if it is manually enabled within doPlugins, in your extension check the "tracker using custom code" section for this. 
  2. Perform a global search within adobe launch for s.AudienceManagement or DIL.create to see any residue of past implementation. 

 

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Community Advisor

Also, if you're referring to calls to "demdex.net", then those are made when you use the Experience Cloud ID Service as well.

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Employee Advisor

@Shane0806 Is server-side forwarding enabled for that report suite?

https://experienceleague.adobe.com/docs/analytics/admin/admin-tools/server-side-forwarding/ssf.html

 

You might have to disable that as well so that AA calls will not be forwarded to Adobe Analytics