Why does adobeaemcloud login never work?



Whenever I try to login via https://www.adobeaemcloud.com/content/login.html (in order to download CFP packages or otherwise), one of two things happens:

  1. The browser hangs after clicking "login" (on all browsers and OS's I could find) and I can't do anything except close the tab
  2. I am logged in and greeted with a "Thank you" message which is thanking me for creating an account (even though I just logged in with an old, existing account) and that I will receive my credentials via email shortly (which I don't of course, because I am not a new member). If I close this Thank You message I am logged out and back to square one.

This happening for months for everyone that has tried this. It is incredible that such a big company cannot create a working login and that downloading a simple ZIP file is something which wastes hours of my time.

Accepted Solutions (1)

Accepted Solutions (1)





  Yes i do see the same what you have mentioned


But for downloading any packages , you should connect to the cloud via your servers package share . If you go to crx/de on the top you can see a symbol like below


This will direct you to package share in the cloud


  Enter the credentials here and then you will be logged in to the cloud


  If you connect the package share via your server , then only you can get the packages to your server. Direct download is not possible from adobe cloud.