Adobe Experience Manager Sites & More

vinaydkarde · ‎25-09-2018

I am trying to achieve personalisation in my site based on gender. I have created two segments targeting male and female.Then I targeted component. Now when I try to add different experiences, I clicked on "Add experience targeting". I am not able to see audiences. Please look below snapshot. But when I try to achieve same in we-retail site, I am able to see those segments. Did I miss any configuration? Appreciate your help in advance.

aneeta45259594 · ‎25-09-2018

Hello Vinay,

You're likely missing the required libraries on your site. You need to add the inclusions to heap.jsp and body.jsp as mentioned in https://helpx.adobe.com/experience-manager/6-2/sites/developing/using/target.html

Developing for Targeted Content

Can you please confirm if you're done this?

Best Regards,

Aneet

vinaydkarde · ‎26-09-2018

aneeta45259594

I am using AEM 6.4. I already had <sly data-sly-resource="${'contexthub' @ resourceType='granite/contexthub/components/contexthub'}"/> included in my <head> tag.Now I added <cq:include script="/libs/cq/cloudserviceconfigs/components/servicelibs/servicelibs.jsp"/>, but still no luck.

aneeta45259594 · ‎26-09-2018

Hello Vinay,

Thanks for confirming. Can you add the original snapshot referred to in the your original post? Can you also check for any errors in the browser console?

Adobe Experience Manager Sites & More

Not able to see audiences/segments in targeting mode

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