since ‎07-06-2016
‎04-01-2020
aneeta45259594
Level 4
Re: Error While publishing Webapp.
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aneeta45259594

aneeta45259594
- Adobe Campaign Classic
Hello asariaaara​Considering you're facing this while in the "Test" on the WebApp, it's likely not a whitelisting issue. Can you please go to the Properties on this WebApp and check the Access Control specified in the Properties? Can you also try hitting this WebApp on the browser and see what is returns?Thank you,Aneet

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Re: Delivery is not working for a new installation
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aneeta45259594

aneeta45259594
- Adobe Campaign Classic
Aalokitoaami​Can you please confirm that you've configured the relay settings in the configuration files and that the mta and stat server is turned on ?It appears that the analysis is complete, which means the web module is turned on but it's not able to forward the content to mta to send it out. You can monitor logs under /var/default/log/web.log and watchdog.log.Best Regards,Aneet

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Re: Typology Usage
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aneeta45259594

aneeta45259594
- Adobe Campaign Standard
HumbertoMaldonado​Can you simply prepare the delivery to see these estimates instead of sending it. Basically, just prepare the delivery (don't confirm it), get the estimates and record the numbers, make any changes that you wish and, reprepare the delivery to send it. It can be cumbersome to mimic the same logic as the Control/Pressure rule as it is to get consistent results. Thanks,Aneet Arora

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Re: AEM 6.x - STARTUP FAILED
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello,There could be several reasons behind these. Please check them in following order1) Shutdown the current startup process.2) Ensure that a supported version of Java is installed per the Technical Requirements page and this Java version is set in the environment variables appropriately.3) While this should be the case, but please verify if port 4503 is free by running netstat -an | find "4503". 4) Ensure you have enough disk space/RAM available.5) After the basic checks above, please check t...

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Re: Dynamic Reports issue with Unique Opens & Clicks?
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aneeta45259594

aneeta45259594
- Adobe Campaign Standard
Hello mbkassan​Similar to Ramon's observations, I can see this report render successfully in many instances. There was a known issue in previous releases but that has since been fixed.From the description, it appears that you've created these Dynamic Reports. Can you confirm that the selections for the Unique Opens and Clicks are locked? I've seen cases where the selection was not locked and clicking on a particular delivery showed strange metrics.Thank you,Aneet Arora

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Re: Context hub not working on publish environment?
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello timmymathew​Thank you for clarifying. You may be facing something different from the original poster.Are you able to check the details in the browser's console for loaded Store data? You can execute commands such as the followingContextHub.getStore("profile").getItem("displayName")to check if the Profile store is getting populated. Thank you,Aneet Arora

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Re: query for Platform Options
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aneeta45259594

aneeta45259594
- Adobe Campaign Standard
piyusha55649946​Platform Options are primarily used by the Product code, and are exposed to allow changes to some of the functionality in the product. They basically act like constants in code and their values get filled based on our selections. There are several valid documented use cases where a customer may fill in these values, for examples with AEM-ACS integration, ACS-Target integration, etc. While you can create your custom options, you may not be able to leverage them asa) Adobe Campaign...

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Re: Context hub not working on publish environment?
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
shubhamg94002854​What you are facing may be expected behavior. Can you please review the note below in documentation [1]ContextHub is not by default aware of the currently logged in used on publish servers and such users are regarded by ContextHub as “Anonymous.”You can make ContextHub aware of logged in users by loading the profile store as implemented in the We.Retail reference site. Refer to the relevant code on GitHub here.Basically, you may have to load some code (make an AJAX call) to load...

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Re: Ability to proof using workflow data
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aneeta45259594

aneeta45259594
- Adobe Campaign Standard
Hello All,While not exactly the same as substitution on ACC, there is one way of doing this in ACS that I've recently come across using Trap on a Test Profile. Try the steps belowCreate a test Profile and enable “Proof” and “Trap” flags on it. A Test Profile flagged with the “Trap” becomes a part of the targeted audience rather than being just a test profile for Proofs.The way the Trap works is that for any enriched (targetdata) fields in a delivery, the targetdata fields are picked at random fr...

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Re: Issue in configuring external account- Share KPI with Adobe Analytics
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aneeta45259594

aneeta45259594
- Adobe Campaign Standard
Hi anjalis9208738​The dropdown by default is greyed out and becomes selectable upon successful connection to Analytics. Basically, once you enter the details for Web Service User Name and Shared Secret, hit save and then clicking the "Refresh Report Suites" should populate the dropdown. The web request when you hit the "Refresh Report Suites" button should look like [1] in your browser and it's response brings back a list of Report Suites. See if this request is throwing any errors. I believe th...

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Re: Triggering a workflow on change in the metadata property of an asset
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aneeta45259594

aneeta45259594
- Adobe Experience Manager Assets
Hello manpreetk​You can refer to Out of the box DAM Metadata Writeback workflow for example which implements your use-case. The launcher for this workflow listens to a Node Modification event and runs the workflow as soon a node of type nt:unstructured is modified.Best Regards,Aneet Arora

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Re: Campaign from list not linked to Recipient table
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aneeta45259594

aneeta45259594
- Adobe Campaign Classic
Hi Maurizio Coro,Try steps below1) Go to the Delivery, Select the Email tab and go to "To" Email parameter2) In the "Main Target" tab, select External File in the "Target Mapping".Now it shouldn't throw that error while executing this delivery. Thank you,Aneet Arora

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Re: Issue in configuring external account- Share KPI with Adobe Analytics
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aneeta45259594

aneeta45259594
- Adobe Campaign Standard
anjalis9208738​The first thing to check is if the Analytics connection details are accurate. The common mistake is while entering the Web Service User Name. It's typically in the form :, Can you confirm this?Moreover, when you click the button for "Refresh Report Suites", it's supposed to fire a REST call. Can you see what the response to the request is ? It should contain query parameters such as username=&sharedSecret=.Thank you,Aneet Arora

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Re: What are the requirements for Configuring Analytics within Campaign Classic?
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aneeta45259594

aneeta45259594
- Adobe Campaign Classic
SriBhargav94​The bid and cid fields essentially contain the Primary keys and the Delivery ID, respectively. bid stands for BroadLogID which contains the Primary key of the BroadLogRcp table, it helps link the Recipient with the delivery. cid contains the DeliveryID, similar to DM1234 or equivalent. When a user clicks a link in the email, it'd open the website with a few Parameters such as https://adobe.com/ca/en?bid=1234334&cid=DM1234, and this in turn would send a call to Adobe Analytics Report...

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Re: What are the requirements for Configuring Analytics within Campaign Classic?
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aneeta45259594

aneeta45259594
- Adobe Campaign Classic
Hello SriBhargav94​The data from Campaign to Analytics is sent through a Technical workflow which runs at 4 AM by default every day. This Technical workflow basically looks at all the delivery metrics in the last 24 hours and sends those to Analytics via Data Connector.In order to see these metrics1) Ensure that the "Sending Campaign indicators and attributes" Technical workflow is running. See document [1] 2) If the workflow is running, but throwing an error, please check the workflow Audit log...

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Re: Managing Traffic between 2 AEM Instances
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello Maddy737​The distribution of traffic would be regulated by the Load Balancer sitting infront of these AEM instances. Once the request comes through to an AEM instance, it would respond back (granted the resource has anonymous access). The only restriction from a Product perspective can be at the dispatcher level, but I am assuming that when you mention traffic to AEM instances, you're including dispatcher to be a part of it.Best Regards,Aneet Arora

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Re: How can I reduce datastore and segmentstore in repository?
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello Chung,Firstly, please confirm that you're on AEM 6.3.Your best bet would be to perform Offline Revision cleanup and then run Datastore Garbage Collection. Perform offline compaction using steps below- Go to /system/console/bundles and note down the version of org.apache.jackrabbit.oak-core bundle- Download the oak-run version matching the version of oak core collected in step above. You can download the oak-run tool from [1]- Run this command to collect checkpoints and remove unreferences ...

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Re: javax.security.auth.login.LoginException: unable to find LoginModule class in AEM 6.3
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello swapnilg77317184​Does this upgrade involve an Application server for your setup such as JBOSS, weblogic,etc? If yes, you may need to recreate your /etc/key. 1) Log into crx/explorer as admin2) Click on Content Explorer3) Go to the node /etc/key and delete it. Click Save All.4) Stop AEM5) Go to crx-quickstart directoryI don't believe this to be an issue with JAAS but with the Crypto Support. Can you check if you see any CryptoSupport errors in the logs as well?Best Regards,Aneet

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Re: Not able to delete Asset in 6.3 AEM
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello sreeni​The delete operation in AEM invokes a query in the background and considering the error you're facing, it appears that this query is running slow and/or running into query limits failing the delete operation.The query that gets fired for this operation on an OOTB instance is something likeSELECT * FROM [nt:base] WHERE (ISSAMENODE(‘/content/dam/adobe-test/jpg3186.jpg’) OR ISDESCENDANTNODE(‘/content/dam/adobe-test/jpg3186.jpg’)) AND [cq:lastReplicationAction] = ‘Activate’This query is...

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Re: in page properties dialog to enable cancelling of individual properties inheritance in 6.3
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
sanjayk49156198​The behavior is expected an intended. The Live Copy creation process involves a configuration which doesn't "sync" the title, description, and a few other jcr properties. This is the default configuration and a fairly standard configuration.Can you ensure that it is a valid use-case on your end to have the title sync'd?You can configure the jcr:title to be sync'd by changing the property "Excluded Page Properties" in "CQ MSM Content Update Action". A value of jcr:(?!(jcr:title)$)...

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Re: Publish Referenced Pages
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
dmitryp96795211​I think the functionality you're looking for is mentioned in [1]. In Touch UI, the page references are calculated only when a particular configuration, called the "WCM Authoring Content Reference Configuration" is configured to list the reference component in the OSGi configuration [1]. These references then start appearing under "Borrowed Content" in the reference rail.Best Regards,Aneet Arora[1] Developing AEM Components

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Re: can experience fragments be exported in json format?
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
littlegreywolf​Export from AEM to Adobe Target currently only exports the HTML and there isn't any way to export it as a JSON. However, this appears to be in the roadmap for a future release of AEM. It will be included in the release notes of the AEM version in which it's released under reference number CQ-4238696Best Regards,Aneet Arora

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Re: Dispatcher not retrieving content with Vhost but will display already cached content
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello kentt20248023​This isn't a dispatcher or a caching issue. The publisher specifically denied the request and it's likely due to the fact that at first you're hitting the website with http protocol, Firsltly, http://staging.OURSITE.com/viewall/nutrition/just-eat-half​ fails the first time because the Publisher isn't configured to accept http traffic. I am assuming that staging.oursite.com is the Load Balancer and it should be a https site rather than http. Please test this with https:// prot...

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Re: Dispatcher not retrieving content with Vhost but will display already cached content
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello kentt20248023​DispatcherUseProcessedURL basically means that the dispatcher will processed/rewritten URL rather than the originally supplied URL to the webserver and the setting being set to "1" is accurate. However, you must confirm that the web server that's hosting the dispatcher has been restarted ever since you've made this update.If the above has been followed, could you please set the DispatcherLogLevel to trace i.e. DispatcherLogLevel trace instead of DispatcherLogLevel 3, restart ...

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Re: installation progress from log
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello,AEM operates on the basis of bundles and the progress of AEM install can be measured based on the STARTLEVEL reached for those bundles.The STARTLEVEL ranges from 1 to 30 and messages such as the following can help give you an understanding of how far AEM is along the installation process. And then you'd see a message stating Startup finished in certain number of seconds confirming the 100% install.08.10.2018 13:26:38.763 *INFO* [FelixDispatchQueue] org.apache.felix.framework FrameworkEvent...

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Re: AEM 6.1 Page showing in CRX content Manager but not Site Admin
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
ryang81409263​The reason this might have happened is because of the permissions of the user who deleted the page. This page might have been replicated at some point but the user who deleted the page didn't have replicate permissions. You can check this by observing if there is a deleted and deletedBy flag in jcr:content node of this site. When the deleted flag is applied, the page is hidden from the siteadmin so no other author can work on a page which is marked for deletion. I hope this helps.B...

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Re: exclude page paths from search querybuilder
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello rajeevy89244319​Try something like below where the first operand indicated the path for your NOT criteria, second operand is for the path you wish to query, and third operand is basically a property to query. select * from [cq:PageContent] where (NOT isdescendantnode([/content/we-retail/ca/en]) AND isdescendantnode([/content/we-retail/])) AND [jcr:title] is not nullBest Regards,Aneet Arora

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Re: [Dispatcher] .stat file not generated
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
rajas66269496​That's my understanding as well. And my response addresses that with some more details.To answer your question, it is not the right expectation that .stat file will be generated in all the directories in the cache. So I answered the question stating "why is it not appearing" because the "statfileslevel" is set to "1", which means .stat files will only be generated at docroot and one level below docroot, that's it. Please test this out on your end as well for confirmation.

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Re: Sling mapping issue
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello qglez​When considering etc mappings, you always have to remember one major consideration i.e. the dispatcher cache. The reason I am mentioning this is because it's a fairly critical implication that goes unnoticed. Before I get to the html stripping part, I'd like to focus on the path shortening and also the fact that you don't need to write any sling mapping rules for /bin, /etc, or otherwise. When you create sling:mappings, you define a sling:InternalRedirect and in that internal redirec...

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Re: [Dispatcher] .stat file not generated
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aneeta45259594

aneeta45259594
- Adobe Experience Manager
Hello Manh,The behavior you're seeing is expected. It's because you've added the statefileslevel with a value of "1". The value of "1" means that there will be two .stat files, one at the docroot itself, and another one at docroot and one at the /content directory. So you should see a .stat file in the /mnt/cache and at /mnt/cache/content directories. If you wish to see a .stat file generated for every single one of your content levels, you'll have to change the statfileslevel to "6", or "7" or ...

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