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SOLVED

Frequent Logout in AEM Environment.

tushaar_srivastava
Level 4
Level 4

Hi,

I am facing frequent Logout issue in my development environment :4502

Scenario: whenever I sign in into Dev environment user: admin ; password: admin, and in between working my instance get automatically Logout.

So,please suggest me How to stop this frequent Logout until we click on Logout button.

1 Accepted Solution
cal-netsolution
Correct answer by
Level 3
Level 3

Hi Tushar, you can go to OSGI configuration, http://localhost:4502/system/console/configMgr and search for Apache jackrabbit oak TokenConfiguration. The Token expiration should have default value as 43200000 milliseconds, i.e. 12 hours (This suggests that AEM logout after inactivity of 12 hours). Check in you case if anything has been modified in this field.

If this helped, pls mark it as 'helpful'

View solution in original post

8 Replies
cal-netsolution
Correct answer by
Level 3
Level 3

Hi Tushar, you can go to OSGI configuration, http://localhost:4502/system/console/configMgr and search for Apache jackrabbit oak TokenConfiguration. The Token expiration should have default value as 43200000 milliseconds, i.e. 12 hours (This suggests that AEM logout after inactivity of 12 hours). Check in you case if anything has been modified in this field.

If this helped, pls mark it as 'helpful'

View solution in original post

tushaar_srivastava
Level 4
Level 4

Thanks, but even after applying the above property I still My Dev environment automatically get logged-out

1791636_pastedImage_0.png

I am getting this after Dev loggout,

1791637_pastedImage_1.png

cal-netsolution
Level 3
Level 3

Can you try restarting your dev instance, as per my experience before, if we do any changes to Apache jackrabbit oak TokenConfiguration it will show authentication failed message.

After restart it should work properly,and the value you have edited 43200000 should be saved. Also check your error logs if you see any other error. If the issue still persists, please do check the error logs, what kind of error it is throwing. And one more thing what was the value of the Token expiration before you have edited it?

kautuk_sahni
Community Manager
Community Manager

Are you seeing this on fresh instance Or is this happening after some custom deployment?

Do you see error in error.log? Which AEM version are you on? Also, are you having multiple AEM instance open in same browser (not sure if this is Bug, but something happend with me 1.5 years back | it is like connecting to AEM with several users in the same browser tabs: the switch between the different tabs cannot work because i assume they all share the same session, aka the authentication cookie.)?

@Joerg Hoh Any inputs?

alexaj563593
Level 1
Level 1

Ya I'm also having same problem with me while doing my assignment thank you for your help.

Jörg_Hoh
Employee
Employee

That's a strange behavior indeed. Have you tried a different browser already? Just to eliminate the chance that a faulty browser plugin kills your cookies.

anujg3325839
Level 3
Level 3

You want to reset the hash algo if the config is not taking effect.

for this [0]  configuration

[0] http://host:port/system/console/configMgr/org.apache.jackrabbit.oak.security.authentication.token.To...

open and click on reset button. This will reset the hash algo. and restart the AEM environment.

also please refer to the - How to set the Oak login token session expiration

BrijeshYadav
Level 5
Level 5

Hi Tushar,

You can open crx/de and delete configuration node at  /apps/system/config/org.apache.jackrabbit.oak.security.authentication.token.TokenConfigurationImpl.config.

Restart aem and it will reset it to default configuration values.

1792862_pastedImage_1.png