Dispatcher Cache Problem - Dam Asset and its Thumbnail

[Former Community Member]

Hi everyone,

AEM 6.1. SP1   

I got the following problem:

    - we have a page with a list of PDF's to download. A thumbnail is showed of the first page of each PDF

            - that thumbnail is cached on the disk as:  cache/content/dam/sitename/1.pdf/_jcr_content/renditions/cq5dam.thumbnail.140.100.png

    - if you want now to download the PDF, the download link is: "cache/content/dam/sitename/1.pdf".

    - the dispatcher now checks if said file exists on the disk

    - the file does not exist, but there is a directory with the exact same name (even with .pdf)

    - an error is thrown "Internal error (no Exception to report)" 

If I empty the cache and go directly on the link of the PDF, then it works. (because there is no directory with the exact same name)

Is there a way to make this work, without deactivating the cache for thumbnails/assets and without having a download link to " cache/content/dam/sitename/1.pdf/_jcr_content/renditions/original"

Kind regards,

JS

[Former Community Member]

Unfortunately, this is already activated.

[Kunal_Gaba_ · Accepted solution]

You can solve this problem if you address your thumbnails with the following short URL -  /content/dam/sitename/1.pdf.thumb.140.100.png instead of using the following long URL - /content/dam/sitename/1.pdf/_jcr_content/renditions/cq5dam.thumbnail.140.100.png